Mua đồ trên mạng.
Hồi đầu tháng tôi thấy hãng Bed &Bath quảng cáo bán nốt một số hàng trước khi đóng cửa.
Tôi đặt mua một số đồ gia dụng ngày 8/8/2023; và trả tiền bằng credit card.
Tôi không để ý tới trang nhà là herselfade.com chớ không phải của Bed &Bath, và đặt mua những thứ sau:
Trong hình họ nói chỉ từ 3 đến 5 ngày là hàng tới.
Trên cell phone tôi hôm 1/9/2023 còn một txt message như sau:
Tôi nhớ có 2 messages, cái thứ hai có đường dẫn, bây giờ không thấy nữa.
Người gửi: haroldasd4give@iclound.com nhắn tôi phải xác nhận địa chỉ tại uspsreprevise.com.
Tôi tới uspsreprevise.com; thì họ là trả lời:
Sorry, the page you were looking for does not exist or is not available. We performed a web search for “Uspsreprevise” and here's what we found.
1/- https://www.useforwardpost.net/moving/
2/- https://www.usps.com/manage/informed-delivery.htm
3/- https://www.usps.com/
4/- https://www.scamadviser.com/check-website/usps.com
5/- https://webparanoid.com/en/check-website/uspsreprevise.com
Hôm 1/9/2023, tôi nhận được text messages sau từ USPS, tức của Bưu điện chính phủ.
Tôi cầm hai hình sau đi tới Bưu-điện vào sáng thứ Bảy 9/9/2023
Khi tôi đưa cho nhân viên Bưu-điện, thì họ nói 'tôi để xếp của tôi giải quyết việc này'.
Ít phút sau ông ta coi 2 text messages. Sau khi coi ông ta bảo tôi phải tới Bưu-điện trung-ương của thành-phố Dallas, nơi đó họ sẽ giải-quyết cho tôi.
Tôi đòi địa-chỉ, ông ta cho 400 N Ervay St, Dallas, TX 75201.
Tôi đành phải đi về. Ngồi coi kỹ 2 hình IMG_2859, IMG_2861 đang có trong tay, thì thấy ngay trên cùng là:
Delivery failed
Delivery failed, Address Unknown
Grand Prairie, US, TX 75050
September 1, 2023, 11:22 am
Kế là:
Out for Delivery
Grand Prairie, US, TX 75050
September 1, 2023, 6:10 am
Phần tiếp
Arrived at Post Office
Grand Prairie, US, TX 75050
September 1, 2023, 5:14 am
-o0o-
Như thế thì package của tôi đã và đang ở Post Office của thành phố Grand Prairie.
Tôi liền đi tới bưu-điện lần nữa, lúc đó đã là buổi chiều. Khi tới nơi thì họ đóng cửa!
Cùng lúc này tôi thấy trên cell phone chỉ tới hơn 4000 Mails. Sau là màn hình của phone mà tôi đã xóa nhiều lần. Cháu lớn khi ghé nhà chỉ tôi xoá trên máy vi-tính chớ không làm trên phone. Tôi mất khá nhiều thời gian cho việc này, dù chỉ là ở server chớ không phải ở máy của tôi. Khi xoá tôi thấy có nhiều trang Đặc San Lâm Viên mà một thời có ghé qua.
Đặc San Lâm Viên (http://www.dslamvien.com/)
Nhân dịp này, tôi giữ lại trong máy hơn 30 hình của các Công Án Thiền của tác giả Bùi Phạm Thành. Hôm nay ngồi viết những dòng này, trang nhà Lâm Viên hình ảnh bình thường. Hôm trước đều bị báo có virus!
Hôm nay cell phone chỉ còn 1750 mail!
Tôi đã theo lời khuyên của cháu lớn, và đã gọi cho Chase lấy tiền từ credit card về.
Người này đòi tôi phải nói rõ mua những thứ gì?
Tôi không kể ra được, và nói sẽ gọi lại!
Tôi cố gắng để có hình order sau vào ngày 9/5/2023:
Tôi gọi cho Chase lần nữa. Lần này người của Chase không cần tôi kể ra những món đồ mua, chỉ nói cô ta sẽ làm, đợi một tuần thì tiền sẽ về lại!
Trong thời gian này tôi lên google để hỏi về herselfade.com, tôi thấy rất nhiều bài báo nói về cơ sở này:
1/- Herselfade.com Review: Bed Bath & Beyond HERSELFADE Scam Shop
https://howtofix.guide/herselfade-com-review/
2/- Herselfade.com Examined: Fake Shopping Site Red Flags
https://malwaretips.com/blogs/herselfade-com/
3/- United against scams
https://www.scamwatcher.com/scam/view/674420
4/- herselfade.com is legit or a scam, website info, reviews
https://webparanoid.com/en/check-website/herselfade.com
5/- Herselfade.com Online Store Scam (Site Analysis & Prevention Steps)
https://securedstatus.com/herselfade-com-scam/
6/- Herselfade Reviews (2023) - Is Herselfade.com Legit Or Scam Website? Watch To Know?
https://www.youtube.com/watch?v=Emwx2gU4L_8
Khi tôi liên lạc với họ, thì họ dùng email herselfade@glecu.com, người trả lời mỗi lần mỗi khác.
Hàng ngày tôi vào Chase để biết khi nào tiền về lại trương mục của tôi
-o0o-
Cùng lúc này các nhân viên của herselfade.com gởi cho tôi nhiều e-mails.
On Thu, Sep 7, 2023 at 10:09 PM Andrew <herselfade@glecu.com> wrote:
Dear,
Thank you for contacting us, we care about your experience.
Your tracking number : YZKWL33245065QQ
The tracking website: https://www.818track.com/3c365c784a3857e1cfecb4960e2f9a64.png
Thank you for bringing this issue to our attention. I am sorry to hear that you have not received your package, despite the tracking information indicating that it has been delivered.
In such cases, we advise our customers to check with their neighbors or family members who may have accepted the package on their behalf. It is also possible that the carrier may have delivered the package to a different location, such as a front desk or mailroom.
If you are unable to locate the package after checking these options, please let us know, and we will investigate the matter further with the carrier. We may also file a claim to cover the cost of your order in the event that the package is lost or stolen during delivery.
Please feel free to contact us if you have any further questions or concerns. We appreciate your business and will do our best to resolve this issue to your satisfaction.
Best Regards,
Customer Service Team
YZKWL33245065QQ
-o0o-
Sun, Sep 10, 1:31 AM
Dear, Thank you for your patience and understanding. Your support means a lot to us. We are in the process of arranging a reshipment for you, due to system limit
Son Nguyen <nguyen5852@gmail.com>
Sun, Sep 10, 6:20 AM
to Eda
I cannot wait!
On Sun, Sep 10, 2023 at 1:31 AM
Eda <herselfade@glecu.com> wrote:
Dear,
Thank you for your patience and understanding.
Your support means a lot to us.
We are in the process of arranging a reshipment for you, due to system limitations the tracking ID may not be automatically updated in the future.
1. The parcel waybill number is being generated, if necessary, please ask us within three days
2. If you are not willing to wait, please let us know and we will continue to negotiate other solutions
If you have questions about the status of your package, please contact us again. We are here for you.
Best Regards,
YZKWL33245065QQ
Inbox
Emma
Mon, Sep 11, 12:34 AM
Dear , Thank you for your patience and understanding. We have arranged for a reissue of your package, but it takes time to reissue, and we will usually send it
Son Nguyen <nguyen5852@gmail.com>
I CAN NOT wait any longer!
On Mon, Sep 11, 2023 at 12:34 AM Emma <herselfade@glecu.com> wrote:
Dear ,
Thank you for your patience and understanding.
We have arranged for a reissue of your package, but it takes time to reissue, and we will usually send it to you within three days.
The warehouse is packing your second package. We will urge our warehouse to deliver the goods as soon as possible and provide you with the tracking number. Please wait patiently.
Of course, if you are not willing to wait, please let us know and we will continue to negotiate other solutions.
If you have questions about the status of your package, please feel free to contact us.
Best regards,
Customer Service Center
YZKWL33245065QQ
Inbox
Rice
Tue, Sep 12, 12:52 AM (13 days ago)
Dear , Please kindly check your package status below, Tracking ID: SJHSD18168293YQ Tracking website:https://www.818track.com/ For any unusual issue, please reac
Son Nguyen <nguyen5852@gmail.com>
On Tue, Sep 12, 2023 at 12:52 AM Rice <herselfade@glecu.com> wrote:
Dear ,
Please kindly check your package status below,
Tracking ID: SJHSD18168293YQ
Tracking website: https://www.818track.com/
For any unusual issue, please reach out to us for a solution. We will arrange a reshipment or refund according to the website policy for you.
Thank you so much for your patience.
Let's keep in touch.
Best Regards,
Customer Service Team
On Wed, Sep 13, 2023 at 3:23 AM Rice <herselfade@glecu.com> wrote:
Dear ,
Your package has been shipped out.
Your tracking number: SJHSD18168293YQ
The tracking website is: https://www.818track.com/
Tracking tips: Open the tracking website above and type your tracking number to track your shipping info.
As you know, estimated delivery dates are expected to be affected by various factors, such as traffic conditions, holidays, or weather. We have not received a notification from the logistics company that your package is abnormal at the moment, so your package is currently in smooth transportation.
Please feel free to come back to us with any other issues, we are happy to provide you with assistance and after-sales service.
Best Regards,
Customer Service Team
On Thu, Sep 14, 2023 at 12:53 AM Eda <herselfade@glecu.com> wrote:
Dear，
Thanks for purchasing on our store.
Your kind understanding is highly appreciated.
If you have any questions, please feel free to contact us.
Best Regards,
Customer Service Team
YZKWL33245065QQ
On Sat, Sep 16, 2023 at 10:32 PM
Eda <herselfade@glecu.com> wrote:
Dear ,
Thank you for contacting us, we care about your experience.
Your resend tracking number: SJHSD18168293YQ
The tracking website: https://www.818track.com/
We apologize for the delay in the shipping of your order. We understand that it can be frustrating to have to wait longer than expected to receive your purchase, but we want to assure you that your order is still in progress and will be delivered as soon as possible.
Our shipping times can vary depending on a number of factors, including the availability of the product and the logistics of shipping to your location. Rest assured, we are doing everything in our power to expedite the delivery process and get your order to you as soon as possible.
In light of the situation, we would like to offer you 20% refund as a token of our appreciation for your patience and understanding. We value your business and want to make sure that you are completely satisfied with your purchase. Do you agree it?
Please let us know if you have any further questions or concerns. We are here to assist you in any way we can.
Thank you for choosing our shop and we look forward to serving you again soon.
Best regards,
Customer Service Center
YZKWL33245065QQ: Inbox
On Tue, Sep 19, 2023 at 1:23 AM Eda <herselfade@glecu.com> wrote:
Dear ,
The address we ship your order to is based on the address in your payment information. If your order cannot be delivered to you, it may be because the address in your payment information is different from your physical address, or the address you entered is not detailed enough.
The logistics consultation website I sent you is a world-renowned website. You can see from the logistics information provided on this website that your order has been delivered successfully. Now you are reporting that the package has been lost and you are requesting claiming compensation, but we cannot claim compensation from the courier for the package that has been signed for.
We can only provide you with a partial refund at this time, although this is not our responsibility and we have incurred significant losses as a result.
I'm sorry this happened, after checking with the courier we can confirm that your order has been successfully delivered. If you still cannot find your package, it is likely that your package has been lost. We are very sorry for this. We are willing to arrange a 50% refund for you as compensation.
Please understand that we have suffered significant losses.
Please let us know your opinion.
Best regards,
Customer Service Center
YZKWL33245065QQ
On Wed, Sep 20, 2023 at 4:42 AM Rice <herselfade@glecu.com> wrote:
Dear ,
We apologize again for the unpleasant shopping experience and hope to resolve this issue as soon as possible.
Since you are our most valuable customer, we have explained your situation to the person in charge
Are you willing to accept a 70% refund?
Please confirm if we can refund you.
We wait for your answer.
We are happy to solve your problem and provide you with the best service.
If you have any questions, feel free to contact us.
Best regards,
Customer Service Center
Customer Service Team
Tôi nhận được 2 email sau, nhưng không trả lời họ được:
1/- Ngày 9/11/23 4:24 PM
2/- Ngày 9/15/23 1:25 PM
Nhưng khi nhấn vào nút CONTINUE, hay SCHEDULE YOUR DELIVERY
thì bị dẫn tới trang:
WeNeed-Your.Confirmation#ifMZNi__505. - nguyen5852@gmail.com - Gmail (google.com)
của
www.mostratic.com
và máy nói
Hmmm… can't reach this page
The connection was reset.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET
-o0o-
On Wed, Sep 20, 2023 at 11:22 PM Eda <herselfade@glecu.com> wrote:
Dear ,
Sorry, after reading your answer carefully, I still can't understand what you mean.
In order to solve the problem for you as soon as possible, I hope to get your accurate answer. Can you accept 70% refund back as compensation? Compensation for refunds will be credited to your [original payment method].
If you accept, please let me know and we will arrange a refund for you as soon as possible.
Best Wishes
Customer care Center
Tôi trả lời:
I'm not interested.
Refund 100%
Sáng nay 8/22/2023 tôi nhận được email họ trả lời như sau:
YZKWL33245065QQ
Inbox
Rice
Sep 21, 2023, 11:08 PM (6 hours ago)
Dear ,
Thank you for your attention.
We apologize again for the unpleasant shopping experience and hope to resolve this issue as soon as possible.
I have applied for a 100% refund for you. Refunds will be returned to your [original form of payment]
The refund of your order is gonna be applied today.
According to statistics from bank, refunds usually take 15 to 25 working days, depending on the processing speed of the cardholder's issuing bank. Due to the uncontrollable time when the refund arrives, please don't worring, your refund is arranged.
If you have any concern, you can contact us at any time and we will update the refund status for you.
Please kindly notice that,
·CHARGEBACK will typically take several months (traditional refunds just take days).
·If the CHARGEBACK is disputed and win by merchant, the cardholder may be penalized, or their account may even be closed.
·Cardholders who chargeback too often may not get the help they need in cases of legitimate fraud.
·A bank account closed due to chargeback abuse may negatively impact the cardholder’s credit score.
Thank you for your patience. Let's keep in contact.
Best regards,
Customer Service Center
On Fri, Sep 22, 2023 at 9:58 PM Rice <herselfade@glecu.com> wrote:
Dear,
Thank you for reaching out regarding the status of your refund. I understand your concern and I would be happy to assist you.
To give you the most accurate information, I will need to check with our relevant department. I apologize for the delay and any inconvenience this may cause. Please allow me some time to investigate this matter thoroughly.
Rest assured that I will keep you updated throughout the process and do my best to resolve the issue as quickly as possible. Once I have the necessary information, I will reach out to you with an update.
Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to let me know. I am always here to help.
Best Regards,
Customer Service Team
On Sun, Sep 24, 2023 at 2:23 AM Eda <herselfade@glecu.com> wrote:
Dear ，
I apologize for the inconvenience and frustration you have experienced with your refund. I understand that you have been waiting for an extended period of time, and I want to assure you that we take this matter seriously.
Please allow me to explain the refund process. When a refund is issued, it typically takes 3-10 business days to process and show up on your account. However, in some cases, it may take longer depending on the processing time of your bank or card issuer. We have also experienced delays in our payment processor due to high transaction volumes.
Nevertheless, please be assured that we are actively working with our payment processor to expedite the refund process as much as possible. We appreciate your patience and understanding during this time, and we will do everything we can to resolve this issue as quickly as possible.
If you have any further questions or concerns, please do not hesitate to contact us. We value your business and appreciate the opportunity to serve you.
Thank you for your understanding.
Best Regards,
9/26/2023 @ 9/26/2023
YZKWL33245065QQ
Inbox
Rice
2:35 AM (15 hours ago)
to me
Dear,
I apologize for the delay in processing your refund. I understand that it is frustrating to wait for your refund, and I am sorry for any inconvenience this has caused you.
I would like to assure you that we are taking your refund seriously, and we are doing everything we can to process it as quickly as possible. Unfortunately, there may be some delays due to the high volume of refund requests that bank are processing.
I would like to request your patience for a little longer as we continue to work on your refund. I will personally monitor the progress of your refund and keep you updated on its status.
If you have any further questions or concerns, please do not hesitate to contact me. I will be more than happy to help you.
Thank you for choosing us. We value your business, and we will do our best to provide you with the best possible customer service.
Best Regards,
Customer Service Team
YZKWL33245065QQ
Inbox
Eda
Wed, Sep 27, 1:54 AM (5 days ago)
Dear ， You're welcome and have a nice day. If you have any other questions, do not hesitate to contact us. We are here at your service all the time. Best Regard
Son Nguyen <nguyen5852@gmail.com>
Sun, Oct 1, 7:27 PM (1 day ago)
to Eda
Thank you and I will.
On Wed, Sep 27, 2023 at 1:54 AM Eda <herselfade@glecu.com> wrote:
Dear ，
You're welcome and have a nice day.
If you have any other questions, do not hesitate to contact us. We are here at your service all the time.
Best Regards,
Customer Service Team
-o0o-
Tới hôm nay 9/28/2023, tôi coi như mất số tiền $43.36, mà không nhận được hàng!
Customer Service Team
Hôm nay 10/2/2023, tôi gọi cho Chase về credit card của tôi, số tiền $43.36 đã về lại trương mục của tôi. Nhưng vì quá bận, tới tối mới coi thì trang web không làm việc!
Tôi lại có việc bận ngày mai!
Hôm nay 10/6/23, tôi vào nhà Băng Chase, nhưng vẫn không thấy số tiền đó ở trong các trương mục của mình.
Thôi cứ coi như đã mất cho tiện việc sổ sách.
